Privacy Policy

Real Surgery, Inc. (“Real Surgery,” “we,” “us”) respects your privacy, including the privacy of your information. This Privacy Policy explains what information we collect through our website at™ (the “Site”) and how we use this information.

By accessing and using the Site and its contents, you agree to the terms and conditions of this Privacy Policy. If you do not agree to the terms and conditions of this Privacy Policy, please do not use the Site.

If you feel that Real Surgery is not abiding by this Privacy Policy, you should contact us at Real Surgery’s offices are located at 1330 Orange Avenue, Suite 332. We will do our best to resolve your inquiry.

1. Information Collected Through Our Site

We gather two basic types of information through the Site: personally identifiable information that readily identifies a person as an individual (“Personal Information”) and non-personally identifiable information, which includes aggregated information, demographic information, IP addresses and any other information that does not reveal a person’s specific identity (“Non-Personal Information”).

a. Personal Information. You do not have to provide Personal Information to use the basic features of the Site. However, you will need to provide certain Personal Information to become a paid registered user with access to additional content (“Registered User”). When you sign up as a Registered User of Real Surgery, you establish a password-protected personal account. In order to establish your Real Surgery account, we will need your name, email address and password. (The password will allow you access to your account; as such, it needs to be as secure as possible. A good password includes seemingly random letters and numbers, and isn’t obvious (as an example, we do not suggest using names of a spouse, child, or pet)). Additionally, we will need the billing name and address, as well as the credit card number and expiration date and the credit card security code.

b. Non-Personal Information. When you visit and interact with the Site, we and our service providers and business partners may collect Non-Personal Information from sources such as server log files, environmental variables (such as your MAC address, computer type (Windows or Macintosh), screen resolution, OS version, Internet browser, and Internet browser version) and from scanning navigational data to collect Non-Personal Information about our users in order to help us deliver better service and user experience. Such Non-Personal Information could include the website you were on before coming to Real Surgery, IP addresses, or areas of site being clicked on most frequently. We and our service providers (including outbound email vendors, affiliate vendors and search engine advertising agencies, and providers of web analytics tools) and business partners may also use “cookies” as well as so-called “pixel tags,” “web beacons,” “clear GIFs” and other similar technologies to help us deliver better service and user experience and to facilitate your ongoing access to and use of our Site. Cookies are small data files stored by your web browser on your computer’s hard drive. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to automatically decline cookies, or to be given the choice of declining or accepting the transfer of a particular cookie, or cookies from a particular website, to your computer. To learn more about cookies, please visit You may find more information about opting out of most third-party service cookies at or other related sites. If you choose to reject all cookies, you may not be able to access the Site.

2. How We Use the Information We Collect?

a. Personal Information. We may use Personal Information in the following ways:

i. Fulfillment of Requests. We may use Personal Information to fulfill the purpose for which such Personal Information was provided (e.g., to fulfill your purchase or other transaction).

ii. Administrative Communications. From time to time, we may send you service announcement updates with important information about Real Surgery. Service announcements may contain information vital to your account, [so Registered Users may not unsubscribe from service announcements].

iii. Other Communications. We may notify you via email or through the mail about new features, products and promotions. We may also send you information on carefully screened third parties whose products or services may be of interest to you. You may unsubscribe to our notification services through your account profile on the Site or by using the Unsubscribe feature on our email communications.

iv. Contests and Surveys. We may occasionally request Personal Information through surveys or contests. Participation in these surveys or contests is completely voluntary. The Personal Information collected is only used for purposes of improving user satisfaction with Real Surgery products and services, or in some cases, to notify winners and to deliver prizes. No Personal Information collected through these means is shared with or available to other third parties for such third parties’ direct marketing purposes.

v. Testimonials. Testimonials are used to show benefits to certain programs or information Real Surgery offers. Real Surgery always seeks consent prior to posting any testimonial in which Personal Information is included.

vi. Customer Service. Any Personal Information obtained through your contact with our Customer Service team or communications with us, such as chat or emails, may be recorded to help us provide better service.

vii. Internal Business Purposes. We may also use Personal Information about you for our internal business purposes, such as data analysis, audits and so forth.

viii. Combining Information. At times, we may combine Personal Information collected from our Site and other information you shared with us to customize our service to you and improve your experience. Additionally, in order to provide certain services to you, we may on occasion supplement the Personal Information you submitted to us with information from third party sources.

b. Non-Personal Information. Because Non-Personal Information does not personally identify you, we may use such information for any purpose. In addition, we reserve the right to share Non-Personal Information, which does not personally identify you, with third parties, for any purpose. For example, we might tell our business partners that a certain percentage of our customers live in California, while a different percentage live in New Jersey. In some instances, we may combine Non-Personal Information with Personal Information (such as combining your name with your geographic location). If we do combine any Non-Personal Information with Personal Information, the combined information will be treated by us as Personal Information hereunder as long as it is so combined.

3. Disclosures of Personal Information

a. Third Party Service Providers. Real Surgery shares Personal Information with carefully screened third-party service providers to provide you with the products, services and information you have requested. Examples of such third-party service providers are credit card authorization companies. Real Surgery has instructed these service providers not to store, retain or access your Personal Information except to provide our services to you.

b. Third Party Products and Services. Real Surgery also may share Personal Information with third parties to allow such third parties to provide you with the products, services and information that you have requested. This could include, but is not limited to packages of discounts, rebates, and promotional offers, that are not Real Surgery products, services or information. Such third parties from whom you have requested products, services and information will handle, store, retain, use, share and access Personal Information in accordance with the terms and conditions of their agreement(s) with you, as well as their own privacy policies, and may use your Personal Information for direct marketing purposes. It is your responsibility to carefully review such terms and conditions and privacy policies, and Real Surgery disclaims any and all liability relating thereto.

c. Forums. Through the Site, Real Surgery may make available forums to which you are able to post information and materials. These forums may include, for example, user comment functionality, user forums and blogs. Please note that any information you disclose through such services becomes public information, and may be available to users of the Site and to the general public. In addition, when you choose to make a posting on such services, certain Personal Information (for example, a user’s name will appear next to a blog post or a user comment) will be available for other users to view. We urge you to exercise discretion and caution when deciding to disclose Personal Information, or any other information, through the Site. WE ARE NOT RESPONSIBLE FOR THE USE OF ANY PERSONAL INFORMATION YOU VOLUNTARILY DISCLOSE THROUGH THE SITE.

d. Law Enforcement; Emergencies; Compliance. Real Surgery may disclose Personal Information in the following situations as we believe to be appropriate, even though you might have requested that we don’t share your information: (a) under applicable law; (b) to comply with legal process; (c) to respond to governmental requests, including requests from law enforcement and regulatory authorities; (d) to enforce our Terms of Service; (e) to protect our operations; (f) to protect the rights, privacy, safety or property of Real Surgery, you or others; and (g) to permit us to pursue available remedies or limit the damages that we may sustain. For example, we may, to the fullest extent the law allows, disclose Personal Information to law enforcement agencies and regulatory authorities to assist them in identifying individuals who have been or may be engaged in unlawful activities.

e. Assignment. We reserve the right to transfer Personal Information to a new entity or third party as part of a merger, acquisition, reorganization, sale of some or all of our assets, joint venture, assignment, transfer or other disposition of all or any portion of our business, assets or stock (including without limitation in connection with any bankruptcy or similar proceedings). We will notify you via email and/or prominent notice on our Web site if the third party’s or new entity’s treatment of Personal Information will materially differ from the treatment described in this Privacy Policy; this notice will be provided at least 30 days before such material changes take effect.

4. Updating Your Personal Information

You can update your account information and change your password at any time once you log in to your account. If you have forgotten your password, you can set a new one by contacting our Customer Service team If any of your Personal Information changes, or you identify a mistake in our records, please use the account profile page on the Site, or contact us as outlined below and we will update your data.

5. Security

Real Surgery seeks to have reasonable security measures in place to help protect against the loss, misuse and alteration of the information under our control. Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. As a result, although we strive to protect Personal Information about you, we cannot ensure or warrant the security of any information you transmit to us through or in connection with the Site or that is stored by us. You acknowledge and agree that any information you transmit through the Site or upload for storage in connection with the Site is so transmitted or stored at your own risk. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), you must immediately notify us of the problem by contacting us as outlined below (note that if you choose to notify us via physical mail, this will delay the time it takes for us to respond to the problem).

6. Protecting the Privacy of Children

The Site is not intended for use by children under the age of 13 and is not directed at such children. We do not knowingly collect Personal Information from children under the age of 13. Please do not register at Real Surgery if you are under the age of 13.

7. Third Party Sites

The Site may contain links to third party websites. These linked sites are not under our control and we are not responsible for the privacy practices or the contents of any such linked site, or any link contained in any linked site. We provide such links only as a convenience, and the inclusion of a link on the Site does not imply endorsement of the linked site by us. If you provide any Personal Information through any such third party website, your transaction will occur on such third party’s website (not the Site) and the Personal Information you provide will be collected by, and controlled by the privacy policy of, that third party. We recommend that you familiarize yourself with the privacy policies and practices of any such third parties. PLEASE NOTE THAT THIS PRIVACY POLICY DOES NOT ADDRESS THE PRIVACY OR INFORMATION PRACTICES OF ANY THIRD PARTIES.

8. Changes and Notification

We reserve the right to modify our Privacy Policy at any time. If our Privacy Policy changes, the revised policy will be posted on the Site and we will change the ‘Last Updated’ date at the top of this page to reflect the date of the modification. Please check back periodically. Any changes to our Privacy Policy will become effective upon our posting of the revised Privacy Policy on the Site. Use of the Site following such changes constitutes your acceptance of the revised Privacy Policy then in effect.

9. Contact Us

Please contact us to communicate any questions or concerns at